Thank you for shopping at aldenbostwick.com. We value your satisfaction and aim to provide a transparent return policy for both digital and physical products.

​

Digital Products
Due to the nature of digital products, all sales are final, and we are unable to accept returns or provide refunds. Please ensure you carefully review product details before making a purchase.

​

Physical Products
For physical products, you may return items within seven days of receiving them. To initiate a return, please contact us at aldenbostwickmusic@gmail.com within the stipulated period. Returned items must be in their original condition, unused, and in the original packaging.

​

Return Process

• Initiate the return process by contacting our customer support within seven days of receiving the item, providing your order number and reason for the return.

​

• Once your return is approved, we will provide you with instructions on how to return the item, including the return address.

​

• The buyer is responsible for return shipping costs. Please ensure that the item is securely packaged to prevent damage during transit. You must provide a tracking number when your return has been initiated.

​

• Upon receiving the returned item and verifying its condition, we will process your refund. Refunds will be issued to the original payment method.

​

Exceptions

If the item is damaged or defective upon receipt, please contact us immediately with supporting photos, and we will arrange a replacement or refund.

Personalized or custom-made items are not eligible for return unless they are damaged or defective.

​

By shopping with us, you agree to adhere to this return policy. We reserve the right to update or modify this policy, and any changes will be reflected on our website. If you have any questions or concerns, please reach out to us at aldenbostwickmusic@gmail.com. Thank you for your order!